terms & conditions
Last updated: October 2025
Welcome to Aurora Photography. By accessing our website, booking a session, or using any of our services, you agree to the following Terms and Conditions. These terms are designed to ensure a clear understanding between Aurora Photography (“we,” “our,” or “us”) and you (“the client,” “you,” or “your”). Please read this agreement carefully before proceeding with any booking or purchase. By engaging our services, you acknowledge that you have read, understood, and agreed to these terms.
Aurora Photography provides professional photography services including, but not limited to, portrait, event, commercial, and lifestyle photography. All sessions are scheduled on a first-come, first-served basis and confirmed only after a deposit or signed agreement has been received. Session deposits are non-refundable unless otherwise stated, as they reserve your specific date and time. In the event of cancellation, rescheduling, or unforeseen circumstances, we will make every effort to accommodate you, but availability is not guaranteed. Cancellations made less than [insert number] days before the scheduled session may result in forfeiture of the deposit or payment, depending on the nature of the booking and prior arrangements. We value flexibility and fairness and will always communicate any exceptions clearly.
All photographs and digital files created by Aurora Photography remain the intellectual property of the photographer and are protected under copyright law. Clients receive personal usage rights for their purchased images, allowing them to print, share, or display the photos for personal and non-commercial use. Commercial, editorial, or promotional use of any images requires prior written permission or a specific licensing agreement. You may not alter, sell, or distribute any photographs without explicit consent. Aurora Photography retains the right to use select images for portfolio display, social media, advertising, and promotional purposes unless the client requests otherwise in writing prior to the session or at the time of booking. We take privacy seriously and will always respect requests for discretion, especially in sensitive or private settings.
Our goal is to deliver high-quality photographs that meet or exceed your expectations. While we make every effort to produce images consistent with our portfolio and your vision, final results may vary depending on lighting, location, weather, and other factors beyond our control. Editing and retouching are done according to our professional style and judgment. Any additional retouching requests beyond standard adjustments may incur an additional fee. Once final images are delivered, all sales are considered final. We are not responsible for print quality, color variations, or cropping when images are printed by third-party vendors not recommended by us.
Aurora Photography reserves the right to reschedule or cancel a session in the case of illness, emergency, extreme weather, or conditions that may affect the safety or quality of the session. In such cases, clients will be offered the option to reschedule or receive a refund of any deposits paid. Similarly, if a client fails to appear for a scheduled session or does not provide adequate notice of cancellation, Aurora Photography reserves the right to retain any deposit or payment as compensation for lost time and opportunity. We strive to maintain professionalism, clear communication, and respect for your time, and we ask for the same in return.
By using our website, you also agree not to misuse or damage our digital platform. This includes refraining from uploading harmful code, attempting unauthorized access, or engaging in any activity that could disrupt the functionality of our site. Our website and all of its content—including text, images, logos, and design elements—are the property of Aurora Photography and may not be reproduced or republished without permission. Links to third-party websites may be provided for convenience, but we are not responsible for the content, privacy practices, or reliability of those external sites.
Aurora Photography will not be held liable for any damages, data loss, or expenses arising from the use of our website or services, except where prohibited by law. While we take care to ensure timely delivery of all photo sessions and products, unexpected delays may occur due to technical or production issues. In such cases, we will communicate promptly and make every reasonable effort to resolve the situation. Our total liability for any claim related to our services shall not exceed the amount paid by the client for that specific service.
These Terms and Conditions may be updated periodically to reflect changes in our services, pricing, or legal obligations. Any updates will be posted on this page with an updated effective date. Continued use of our website or services after such updates constitutes acceptance of the revised terms. If you have any questions or concerns regarding these Terms and Conditions, please contact us at [your email address] or visit [your website URL].
By booking with Aurora Photography, you acknowledge and agree to abide by these Terms and Conditions, ensuring a professional, transparent, and enjoyable experience for both parties.